Shipping policy
Shipping Policy
Last updated: June 18, 2026
Shop with confidence
Free Canadian shipping
On orders over CA$120.
On orders over CA$120.
30-day returns
Unworn, unwashed items with original tags.
Unworn, unwashed items with original tags.
Secure Shopify checkout
SSL encrypted checkout powered by Shopify.
SSL encrypted checkout powered by Shopify.
Ottawa-based support
Real help from the Toronty team.
Real help from the Toronty team.
Accepted payment methods
VisaMastercardAmerican ExpressApple PayGoogle PayShop PayPayPal
Quick summary
- Free express shipping in Canada on orders over CA$120.
- Order processing normally takes 2-5 business days.
- After dispatch, typical Canadian transit is 2-5 business days.
- You receive tracking by email as soon as the parcel is handed to the carrier.
Where orders ship from
Toronty is an Ottawa-based Canadian fashion store. Depending on item and stock availability, orders may dispatch from our Ottawa hub, a partner warehouse, or an international fulfilment warehouse. The experience remains the same: a tracked parcel and support from Toronty.
International delivery
International shipping, where available, is calculated at checkout. Import duties, taxes, customs fees or brokerage charges are the responsibility of the recipient.
Tracking and delays
If tracking has not updated for 7 business days in Canada or 15 business days internationally, contact hello@toronty.com.